Privacy Policy

This policy describes how http://treatyourshelves.co.uk uses and protects the information you give us on our website.

 

We make every effort to ensure your privacy is safe. Your personal details are only ever used in accordance with this privacy policy.

 

This policy is subject to change, please check this page regularly for any changes.

 

What information we collect

 

We collect and store any information you enter on our website or provide us in any other way. We may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information).

 

How we collect this information

 

When you purchase a product on our website, or send us an email for any reason, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.

 

Why we collect this information

 

We collect this personal and non-personal information for the following reasons:

  • To provide and run the Services (process orders and obtain payment);

  • To provide our Users with customer assistance;

  • With permission, to be able to contact our Visitors and Users with general or personalized service-related notices, marketing or promotional messages;

  • To create data which we or our business partners may use to improve our services;

  • To comply with any applicable laws and regulations.

 

How we store, use, share and disclose this information

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with customers

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, with your permission.

 

How we use cookies and other tracking tools

 

Cookies are small pieces of data stored in a site visitor’s browser. They keep track of settings used on the site to make your experience better and more efficient.

Wix.com (our host) uses cookies for the following reasons:

  • To heighten experience for our visitors and customers.

  • To identify previously registered users.

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • And importantly, to ensure our platform is secure and safe to use.


 

For more information about cookies and how they work, please take the time to visit http://www.allaboutcookies.org/.

 

Withdrawing your consent

 

If you don’t want us to process your data anymore, please contact us at hello@treatyourshelves.co.uk.

 

Updates to this policy

 

We reserve the right to modify this privacy policy at any time, so please check it regularly for updates. Changes and clarifications take immediate effect upon publishing on this website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.